Effective Date: September 26, 2026

Al-Amafhh Ihram House respects your privacy and is committed to protecting the personal information you provide when using alamafhhihramhouse.com.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and how we protect it.

1. Information We Collect

When you browse our website, create an account, place an order or contact us, we may collect information such as:

• Full name;

• Phone number;

• Email address;

• Billing address;

• Shipping/delivery address;

• Order details;

• Product preferences;

• Information submitted through contact or enquiry forms;

• Any other information you voluntarily provide.

2. Payment Information

Depending on the payment method used, payment information may be processed by third-party payment providers or financial institutions.

We do not intentionally store complete payment card information on our website unless such storage is specifically required and securely supported by our payment service provider.

Payment providers may process your information according to their own privacy policies and security procedures.

3. How We Use Your Information

We may use your information to:

• Process and deliver your orders;

• Confirm orders by phone, SMS, WhatsApp or email;

• Provide customer support;

• Process returns, exchanges and refunds;

• Respond to enquiries;

• Improve our products and services;

• Maintain customer and order records;

• Prevent fraud and unauthorized transactions;

• Improve website performance and user experience;

• Send promotional communications where permitted and where appropriate consent has been obtained;

• Comply with applicable legal and regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers when required to provide our services, including:

• Courier and delivery companies;

• Payment processors;

• Website hosting and technical service providers;

• IT, security and analytics providers;

• Professional advisers where necessary;

• Government authorities or law-enforcement agencies where legally required.

Only information reasonably necessary for the relevant purpose should be shared.

5. Cookies

Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website usage and improve the customer experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Website Analytics

We may use analytics or similar technologies to understand how visitors use our website, including information such as pages visited, device type, browser type and general website activity.

Where third-party analytics services are used, their own privacy policies may also apply.

7. Marketing Communications

If you have opted to receive promotional communications, we may contact you regarding products, offers, promotions or other updates.

You may request to stop receiving promotional communications at any time by contacting us or using an available unsubscribe option.

Transactional communications relating to your orders may still be sent where necessary.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including order processing, customer support, accounting, legal, regulatory and dispute-resolution requirements.

10. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly collect personal information from children for marketing purposes.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security or content of third-party websites. Customers should review the privacy policies of those websites before providing personal information.

12. Your Information

Subject to applicable law, you may contact us to request information regarding personal information we hold about you, request correction of inaccurate information, or raise concerns regarding the use of your information.

Certain information may need to be retained where required for legal, accounting, security or dispute-resolution purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page with an updated effective date.

14. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy, contact us:

Al-Amafhh Ihram House
Shop #2, Plot #C22, Gulistan-e-Jauhar Block 9, Pakistan Homes, near Pak Ideal Society, Karachi, Pakistan

Phone: 0313 8230045 / 0311 2983178 / 0346 2769171
Email: info@alamafhhihramhouse.com