Effective Date: September 26, 2026

Welcome to Al-Amafhh Ihram House. These Terms & Conditions govern your use of our website, alamafhhihramhouse.com, and your purchase of our products.

By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms & Conditions.

1. About Us

Al-Amafhh Ihram House is an online retailer providing Ihram and Hajj & Umrah essentials, including Ihram sets, prayer mats, Tasbeeh, belts, bags and other pilgrimage-related accessories.

Business Address:
Shop #2, Plot #C22, Gulistan-e-Jauhar Block 9, Pakistan Homes, near Pak Ideal Society, Karachi, Pakistan

Phone:
0313 8230045
0311 2983178
0346 2769171

Email:
info@alamafhhihramhouse.com

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not:

• Violate any applicable law or regulation;

• Infringe the rights of another person or business;

• Attempt to gain unauthorized access to our website or systems;

• Interfere with the operation or security of the website;

• Submit false, misleading or fraudulent information.

We reserve the right to restrict or terminate access to the website where misuse or unlawful activity is identified.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, sizes, specifications and prices displayed on our website are accurate and up to date.

However:

• Actual product colors may vary slightly depending on your screen or device.

• Product dimensions may have minor variations.

• Product availability may change without prior notice.

• Images may sometimes be used for illustrative purposes.

• Minor differences in packaging or presentation do not necessarily constitute a product defect.

4. Prices

All prices displayed on the website are in Pakistani Rupees (PKR) unless otherwise stated.

We reserve the right to change product prices, offers and promotions at any time.

A price change after an order has been successfully confirmed will not affect the price of that confirmed order, except where the order was placed due to an obvious pricing or technical error.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is considered confirmed once we have accepted the order and, where applicable, verified the order details.

We reserve the right to cancel or decline an order in circumstances including:

• Product being unavailable;

• Incorrect or incomplete customer information;

• Suspected fraudulent activity;

• Incorrect product pricing caused by a technical or human error;

• Delivery limitations;

• Any other legitimate business or operational reason.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Refund & Exchange Policy.

6. Customer Information

Customers are responsible for providing accurate:

• Name;

• Delivery address;

• Phone number;

• Email address;

• Payment/order information where required.

Al-Amafhh Ihram House will not be responsible for delays, failed deliveries or additional delivery charges resulting from incorrect or incomplete information supplied by the customer.

7. Payment

We may offer payment methods displayed at checkout, including Cash on Delivery or other available payment methods.

Orders may be subject to verification before dispatch.

For certain orders, particularly high-value or bulk orders, we may request additional confirmation or advance payment before processing.

8. Delivery

Delivery timelines and charges depend on the customer’s location, selected shipping method, product availability and courier operations.

Estimated delivery times are provided as guidance and are not guaranteed delivery dates.

Delays may occur because of:

• Courier delays;

• Weather conditions;

• Public holidays;

• Strikes or road closures;

• Incorrect customer information;

• Remote-area delivery restrictions;

• Other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

9. Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to our Refund & Exchange Policy.

Customers should inspect their order upon delivery and contact us promptly if the product is damaged, defective, incorrect or missing.

Certain products may not be eligible for return due to hygiene or product-condition considerations.

10. Bulk & Wholesale Orders

We accept bulk and wholesale enquiries for groups, travel agencies, mosques, organizations and other customers.

Bulk orders may be subject to separate:

• Pricing;

• Payment terms;

• Production or preparation timelines;

• Delivery arrangements;

• Cancellation terms.

These terms will be communicated to the customer before confirmation of the bulk order.

11. Intellectual Property

All content on this website, including logos, text, photographs, graphics, product descriptions, designs and other materials, is owned by or licensed to Al-Amafhh Ihram House unless otherwise stated.

You may not reproduce, copy, modify, distribute or commercially use our website content without prior written permission.

12. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, analytics services, hosting providers or other service providers.

The use of such services may be subject to the respective third party’s terms and policies.

13. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical problems, updates, security issues or circumstances beyond our reasonable control.

14. Limitation of Liability

To the extent permitted by applicable law, Al-Amafhh Ihram House shall not be liable for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.

Nothing in these Terms & Conditions is intended to exclude any consumer rights or legal protections that cannot lawfully be excluded.

15. Fraudulent Orders

We reserve the right to investigate and cancel orders that appear fraudulent, suspicious or intentionally misleading.

Where appropriate, fraudulent activity may be reported to relevant authorities or service providers.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this page with a revised effective date. Continued use of the website after an update constitutes acceptance of the revised terms.

17. Governing Law

These Terms & Conditions shall be interpreted in accordance with the applicable laws of Pakistan.

Any dispute shall be subject to the jurisdiction of the competent courts and applicable consumer protection authorities having jurisdiction over the matter.

18. Contact Us

For questions regarding these Terms & Conditions, orders or complaints, please contact:

Al-Amafhh Ihram House
Shop #2, Plot #C22, Gulistan-e-Jauhar Block 9, Pakistan Homes, near Pak Ideal Society, Karachi, Pakistan

Phone: 0313 8230045 / 0311 2983178 / 0346 2769171
Email: info@alamafhhihramhouse.com